You can use a domain address such as or you can use an address such as, as can be seen in the GIF below: If you wish to add a custom domain to your domain configuration, here’s what you need to do:Īccess your Hipporello Service Desk Admin page by clicking the Hipporello button on the top right of your Trello board, then on Hipporello Admin.Ĭlick on the Settings button, then click on the User Portal.Įnter your Custom Domain.
Trello logo image update#
You want to update the images that you’ve uploaded and are in use now? Go to the same menu and upload new images for your logo and banner. Go to the Settings->Service Desk Design and Content.Ĭhoose Service Desk and click Design on the left-hand side menu.Īnd now you can upload your logo and banner and enjoy the simplicity and beauty of the branding elements you already know. Make sure to choose the background color to match the banner when needed. However, if the image does not properly fit the required size, we scale it accordingly to make it fit. The image size shouldn’t be any smaller than 1440px by 380px. Having your logo and banner on the Hipporello Service Desk helps to create a resounding impression with elements that are congruent with your usual branding for your customers and leads.
You can also change the look and feel of your service desk by adding your logo and banner. Next, you can either use the color selector to choose a color or manually enter the number for the color of your preference. You can change the primary color, color of the button texts, body texts, and the cover background.įirst, click the color box beside one of the options above. Change the colors on your service deskĪll the service desk design customizations are done in Settings->Service Desk Design & Content. Let’s see how we can help you create a beautiful and cohesive experience for your Hipporello Service Desk users. Why is branding Hipporello Service Desk important for your business?Ĭustomizing the design of the Hipporello Service Desk to your branding needs means getting yourself in front of more eyeballs, while receiving form submissions including but not limited to customer support requests, job applications, and Contact Us form submissions.Īs service desks are an excellent tool for improving overall customer satisfaction, a consistent brand image fosters a positive association with users while also increasing the goodwill associated with the product or service. You can change the visual elements of your portal that are cohesive to your brand in general, or you can change your domain name and SMTP settings for further customization. With Service Desk for Trello, you can reflect your brand on your customer portal and apply customizations to improve branding for your customer service. Your service desk on Trello, by Hipporello Service Desk power-up, is not an exception to that.
As it brings you long-term success, you should apply your branding whenever possible.īeing a place as a front desk for your customer service, branding your service desk is the least you can do to reflect your brand. Building ties with your audience through branding paves the way for them to become devoted clients in the future. Branding is important, we know it all by now, not only because it makes a memorable impression on customers, but it also gives a cohesive view of who you are in all potential platforms you play in.
0 kommentar(er)
